Privacy Policy
Last updated: December 2024
This Privacy Policy describes how Olympus ("we", "our", or "us") collects, uses, and shares information when you use our mobile application and related services (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and other registration details.
- Profile Information: Any additional information you choose to add to your profile, including preferences and settings.
- Booking Information: Details related to your sauna bookings, including dates, times, locations, and payment information.
- Communication: Messages, reviews, and feedback you provide through the Service.
1.2 Information We Collect Automatically
- Usage Data: Information about how you interact with our Service, including features used, time spent, and navigation patterns.
- Device Information: Details about your device, including device type, operating system, unique device identifiers, and mobile network information.
- Location Information: With your permission, we collect precise location data to show nearby saunas and enhance our services.
- Log Data: Server logs that include IP addresses, browser type, referring/exit pages, and timestamps.
1.3 Information from Third Parties
- Analytics Providers: We use third-party analytics services including AppsFlyer and AppMetrica to understand app usage and improve our services.
- Social Media: If you connect your social media accounts, we may receive information from those platforms.
- Payment Processors: We work with third-party payment processors who may provide transaction information.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our Service
- Process bookings and facilitate transactions
- Send you important updates, notifications, and promotional materials
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Ensure security and prevent fraud
- Comply with legal obligations and enforce our terms
- Personalize content and recommendations
3. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Service
- Sauna Partners: Booking details are shared with sauna facilities to process your reservations
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Consent: When you explicitly consent to sharing
- Safety: To protect the rights, property, or safety of our users or others
4. Third-Party Services
Our Service integrates with various third-party services that have their own privacy policies:
4.1 Analytics Services
- AppsFlyer: We use AppsFlyer for mobile attribution and analytics. Please review their privacy policy at: https://www.appsflyer.com/legal/privacy-policy/
- AppMetrica: We use Yandex AppMetrica for app analytics. Please review their privacy policy at: https://yandex.com/legal/confidential/
4.2 Third-Party Content Disclaimer
Important Disclaimer
Our team is not responsible for third-party advertisements, links, or websites that may appear in our applications. These third parties have their own privacy policies and terms of service, and we encourage you to review them before interacting with their content or services. We do not control or endorse the content, privacy practices, or data collection methods of these third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Withdrawal: Withdraw consent where processing is based on consent
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Subject Line: Privacy Policy Inquiry - Olympus App
By using our Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.